Platform
White-label
On Enterprise and self-hosted plans the product carries your name. Every branded surface reads from one set of tenant overrides with sensible defaults underneath.
What you can set
Any field left empty falls back to the shipped default.
| product_name, short_name | the long and short product names |
|---|---|
| logo_url, icon_url | the logo and the app icon |
| primary_color | the accent colour of the shell |
| support_email | the address shown to your people |
| custom_domain | the host your dashboard lives on |
| privacy_policy_url, terms_url | the policy links in manifests and landing pages |
Where it is applied
- The dashboard shell: theme colour, logo, name. Light and dark logos and a favicon are uploaded from the branding page and served to every client.
- The installable web app manifest, which takes its icon from your branding.
- The generated Teams manifest package and the Slack and Jira install landing pages.
- Email and direct-message templates, which also accept per-template edits from the Templates category.
Organisation defaults
The organisation name, timezone, time format and the day the week starts on are settings; the week start can be overridden per team and per person, so a Sunday-start team and a Monday-start team coexist.
general.org_name general.timezone general.time_format general.week_start_day
Plans
- A trial downgrades to free automatically when it expires; a suspended tenant fails every gated check; a seat limit is enforced on login and on user creation.
| free | Matrix, basic reports |
|---|---|
| pro | plus Slack, Jira, channel mirror, advanced reports, leave, strikes |
| enterprise | plus Teams, report export, white-label, custom domain, audit-log export, SSO |
| self-hosted | enterprise-equivalent; on-premise deployments are not artificially limited |